7u7 batPrivacy Policy — Your information is in safe hands with us

1Intro duction

7u7 bat is a trusted online gaming and Sports Betting platform in Bangladesh. We place the highest importance on our members' privacy. This Privacy Policy explains in detail what information we collect, why we collect it, and how we keep it secure.

When you register with 7u7 bat or use any of our services, you voluntarily provide certain information. We use this solely to deliver a better experience and to maintain platform security. Our Privacy Policy is built in accordance with international data protection standards.

If anything in this policy is unclear or you have questions, feel free to reach out to our support team. We're always happy to explain everything in plain, simple terms.

2What information do we collect

7u7 bat collects user data in several ways, broadly falling into two categories: information you provide directly and information collected automatically.

3How Your Information Is Used

7u7 bat uses your data for specific, defined purposes only. We never use your information for unnecessary purposes or sell it to third parties.

• Account management: Your information is used to open, verify, and secure your account.
• Payment Processing: Financial information is used to securely process deposit and withdrawal transactions.
• Customer Service: Your data is used to resolve issues and respond to your queries.
• Security Assurance: Data is analyzed to detect and prevent fraud, money laundering, and unauthorized access.
• Responsible Gaming: Data is used to identify signs of excessive gaming and provide timely support.
• Personalized Experience: Your data is used to send game recommendations and promotional offers tailored to your preferences.
• Legal obligations: Data may be required to be shared with government authorities and regulatory bodies.

4Cookies & Tracking Technologies

7u7 bat uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.

• Essential cookies: These cookies are essential for maintaining your login session and ensuring site security. Disabling them will prevent the site from functioning properly.
• Performance Cookies: Used to analyze which pages are most visited in order to improve site speed and performance.
• Functionality Cookies: Used to remember your language preference, game settings, and other personal preferences.
• Analytics Cookies: Helps improve our services by analyzing user behavior. This data is always kept anonymous.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the availability of some site features.

5Information Sharing & Third Parties

7u7 bat never sells or rents your personal data. In certain limited circumstances, however, some information may be shared with trusted partners.

• Payment Partners: Only the information necessary to complete a transaction is shared with payment providers such as bKash, Nagad, and Rocket.
• Game Providers: Gaming data may be shared with the software companies whose games are available on our platform.
• Legal authorities: Disclosing information in response to a valid court order or request from a regulatory body is a legal requirement.
• Security Investigation: Information may be shared with relevant authorities in connection with investigations into fraud or criminal activity.

6Data Security Measures

7u7 bat applies the highest industry security standards to protect your data. Our security infrastructure is regularly audited by independent third parties.

• 256-bit SSL Encryption: All data transfers across the website and app are secured with military-grade encryption.
• Two-Factor Authentication (2FA): OTP verification is required when logging in and making important account changes.
• Firewall & DDoS Protection: Advanced firewalls and cyber-attack prevention systems are active around the clock.
• Secure Data Centers: Your data is stored on secure servers that meet international standards.
• Regular Security Audits: Independent security experts regularly audit our systems.
• Staff Training: All our staff receive regular training on data protection.

7Your Rights

As a 7u7 bat member, you have a number of important rights over your personal data. We fully respect and uphold all of these rights.

8Data Retention Period

7u7 bat retains your data only for as long as necessary. Different types of information are subject to different retention periods.

• Account information: For the full duration the account is active, plus a minimum of 5 years after closure.
• Transaction Records: Retained for a minimum of 7 years to meet legal requirements.
• Gaming History: Retained for up to 2 years after account closure.
• Communication History: All customer service communications are retained for up to 3 years.
• Marketing Data: Deleted immediately upon withdrawal of consent.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

9Children's Privacy

7u7 bat is strictly for users aged 18 and over. We do not knowingly collect any data from minors.

If we discover that a minor has registered on our platform, we will immediately close the account and delete all associated data. If a parent or guardian suspects their child is using our platform, please contact our support team right away.

10Policy Updates & Contact

7u7 bat may update this Privacy Policy from time to time. For significant changes, we will notify you via email or an on-platform notice.

Accessing the site or continuing to use our services after a policy update will be considered acceptance of the revised policy. We recommend reviewing this page from time to time.

If you have any questions or concerns about this privacy policy, please get in touch with us:

• Email: [email protected]
• Support: Directly on the platform via 24/7 live chat
• Response Time: Up to 24 hours by email, up to 3 minutes via live chat